Getting help shouldn’t be complicated. Our admissions process is streamlined to make your first steps into treatment easy and worry-free. We gather essential information, check your insurance, explain your options, and coordinate your arrival so you can focus on what matters most: beginning your recovery.
Step 1: Connect With Our Admissions Team
Your admissions experience begins the moment you reach out. Whether you call, message, or submit a form, you’ll be connected immediately with a dedicated member of our admissions team.
During this initial conversation, we’ll take a few moments to learn what’s going on and understand your immediate needs. This first step is also your opportunity to ask questions, whether you want to know how detox works, what daily life in treatment looks like, or how quickly you can come in. No matter what you’re feeling right now, our team is here to support you.
Step 2: Pre-Assessment & Treatment Planning
Once we’ve connected, we’ll move into a confidential pre-assessment to make sure you (or your loved one) receive the right level of care. One of our admissions specialists will walk you through a series of simple questions about substance use history, mental and physical health, family history, medications, and previous treatment experiences.
This conversation helps our clinical team understand your challenges, strengths, and goals so they can begin shaping a personalized treatment plan tailored to your needs.Â
After the pre-assessment, our clinical team reviews everything and begins preparing your individualized plan of care. From here, we’ll guide you step-by-step through insurance verification and financial options so there are no surprises along the way.
Step 3: Insurance Verification & Financial Guidance
Understanding insurance can feel confusing, but we make it simple. Our admissions team verifies your benefits directly with your insurance provider and clearly explains what is covered, any out-of-pocket costs, and what treatment options fit your plan.
To complete verification, we typically ask for:
- Client’s full name and date of birth
- Insurance provider
- Policy or member ID number
- Type of plan
All information you share is kept 100% confidential, and we follow strict HIPAA guidelines to protect your privacy. If you don’t have insurance or prefer not to use it, we also offer self-pay options and payment plans to ensure cost never becomes a barrier to getting help.
Once verification is complete, we’ll walk you through your benefits in simple terms, and help you choose the most supportive treatment option for your needs.
Step 4: Arrival & Admissions
Arriving at Wellness Detox LA is the final step before beginning treatment. Whether you’re traveling from across Los Angeles or flying in from out of state, we can help coordinate travel arrangements, including airport pickup, local transportation, and support if a sober escort is needed.
When you walk through our doors, you’ll be greeted by our admissions and medical staff. Every client receives a comprehensive medical and psychological assessment so our clinical team can confirm that your treatment plan is tailored to your needs.
After intake, you’ll get a guided tour of our facility and assistance settling into your room. Clients are encouraged to take time to relax before treatment begins. This quiet transition period helps your body and mind prepare for the days ahead.
Step 1: Connect With Our Admissions Team
Your admissions experience begins the moment you reach out. Whether you call, message, or submit a form, you’ll be connected immediately with a dedicated member of our admissions team.
During this initial conversation, we’ll take a few moments to learn what’s going on and understand your immediate needs. This first step is also your opportunity to ask questions, whether you want to know how detox works, what daily life in treatment looks like, or how quickly you can come in. No matter what you’re feeling right now, our team is here to support you.
Step 2: Pre-Assessment & Treatment Planning
Once we’ve connected, we’ll move into a confidential pre-assessment to make sure you (or your loved one) receive the right level of care. One of our admissions specialists will walk you through a series of simple questions about substance use history, mental and physical health, family history, medications, and previous treatment experiences.
This conversation helps our clinical team understand your challenges, strengths, and goals so they can begin shaping a personalized treatment plan tailored to your needs.Â
After the pre-assessment, our clinical team reviews everything and begins preparing your individualized plan of care. From here, we’ll guide you step-by-step through insurance verification and financial options so there are no surprises along the way.
Step 3: Insurance Verification & Financial Guidance
Understanding insurance can feel confusing, but we make it simple. Our admissions team verifies your benefits directly with your insurance provider and clearly explains what is covered, any out-of-pocket costs, and what treatment options fit your plan.
To complete verification, we typically ask for:
- Client’s full name and date of birth
- Insurance provider
- Policy or member ID number
- Type of plan
All information you share is kept 100% confidential, and we follow strict HIPAA guidelines to protect your privacy. If you don’t have insurance or prefer not to use it, we also offer self-pay options and payment plans to ensure cost never becomes a barrier to getting help.
Once verification is complete, we’ll walk you through your benefits in simple terms, and help you choose the most supportive treatment option for your needs.
Step 4: Arrival & Admissions
Arriving at Wellness Detox LA is the final step before beginning treatment. Whether you’re traveling from across Los Angeles or flying in from out of state, we can help coordinate travel arrangements, including airport pickup, local transportation, and support if a sober escort is needed.
When you walk through our doors, you’ll be greeted by our admissions and medical staff. Every client receives a comprehensive medical and psychological assessment so our clinical team can confirm that your treatment plan is tailored to your needs.
After intake, you’ll get a guided tour of our facility and assistance settling into your room. Clients are encouraged to take time to relax before treatment begins. This quiet transition period helps your body and mind prepare for the days ahead.
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Your Journey to Wellness Begins Now
